At Tildenn, we're excited to collaborate with you to design the best possible trip that meets your needs. We're committed to putting your goals first and working together to resolve any issues or concerns you may have. We appreciate that Tildenn can be a fantastic resource for all your travel and entertainment needs.

Therefore, we want to stress the importance of maintaining a respectful and constructive dialogue when communicating with our support team. While we understand that travel planning can be stressful at times, it’s essential to note that abusive language and behavior can negatively impact our ability to provide the best support possible. Such behavior includes personal attacks, derogatory language, spamming, and threats of violence to yourself or others.

At Tildenn, we believe it's crucial to ensure that our team feels safe and secure while delivering the highest service to our clients. To that end, we may need to take appropriate action if an individual or group becomes abusive or threatening to our team. These actions may include:

• Limiting access to Tildenn support
• Offboarding from Tildenn
• Reporting to authorities

If you want to know more about this policy or have feedback, let us know at [email protected]

Last updated @Feburary 17, 2023